CENTER
Our managed IT services are established according to your unique business needs and provides your organization with complete peace of mind as a team of IT specialists make sure complete monitoring and management of your IT assets. Utilizing managed IT services means you can focus on your business growth while we make sure your IT investments are maximized.
Our M4 approach is based on the industry's best practices and our expertise managing thousands of devices and assets for our Clients. It ensures the same high-quality services for businesses of all sizes.
Our team for managed IT services is constantly available for remote support and makes sure all your devices are correctly maintained, including all patches and updates.
We monitor your assets in real-time 24x7x365 and establish strategic alerts based on your business needs so you never miss any information and prevent problems before they even happen.
We manage performance, standards, security and incidents for you so you get the most out of your IT assets. You will never have had such a simple and efficient management of our IT.
Our team maximizes the performance and the return on investment of your IT assets by deploying the industry's best practices and standards.
Make your team and your business more productive as a team of IT professionals are looking after your network and your devices while providing live remote support.
Focus your time and energy on activities and tasks that helps your business to grow with complete peace of mind while we take care of the back-end IT work for you.
With our managed IT services, your IT assets will always be monitored and maintained according to the best practices in the industry, maximizing their value for your business. Plus, our team of experts will help you understand and plan your IT expenditures according to your unique business needs.
We find solutions to problems with any IT system. From cloud computing to hardware and software issues or even disaster recovery, our technical support services are always available when you need them.
24/7 Remote Monitoring
Get complete peace of mind as our expert IT managed services providers always looking over your IT assets, preventing problems from happening reducing potential down-time.
Security Management
From your workstations to your infrastructure, rest assured your data is protected as we deploy and manage security software and hardware for you.
End-User
Support
Increase your team's productivity as a team of IT experts is always available to support them with an IT issue they might be facing while working.
Network Management
Maximize performance and availability of your network as we constantly monitor it and optimize it to ensure it responds to your business needs.
Complete
Recording
Stay in the know of what's going on with complete documentation and reporting of your IT assets, from patches to call resolution.
Consulting
Services
Benefit from business reviews, IT alignment, and strategic planning with our tailored IT consulting services, based on your unique business needs.
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
Are your employees the weakest link in your security?
Let me ask you something: Do you lock your front door when you leave the house?
Of course you do.
But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?
Now think about your business.
You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.
It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realizing it.
More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?
Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.
And here’s where it gets scary…
Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.
If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.
Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.
Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.
So, what can you do?
The key is education.
Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realize the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.
Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:
Use a password manager to create a strong, random and unique password for each of their work accounts
Only access work systems on secure, approved devices
Never forward work emails to their personal accounts
Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.
Cyber security is everyone’s responsibility.
By giving your employees the right tools and training, you can turn them into your first line of defense instead of your weakest link.
If you’d like help keeping your team up to date on the latest security threats, get in touch.
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Q:
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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