ABOUT

MICROAGE


"Achieve a higher degree of productivity through the effective use of properly implemented technology."

Daniel Spenst, President

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Where do we start?

There's a lot to know about us, but the most important thing is that we treat you not as clients, but as partners in business. Stick with us and we'll see you through whatever path your business takes you down.

We look forward to getting to know you in the years to come!

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Our History

MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.

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Our Vision

Our goal from the start has been to provide a cost effective and holistic IT service to businesses where dedicated internal IT staffing was an unviable option. Many of our clients found that their IT needs were either too small to justify a full-time employee, or, they were too much for their existing in-house person to handle alone. Whether we are supplementing your existing staff or handling the IT processes entirely, out vision is one where we help you achieve your organizational objectives as effectively and as efficiently as possible.

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Our Processes

Every business has plans: Financial plans, strategic plans, operational plans, growth plans, the list goes on. When we get to know a new client, we take all of your existing plans and do a deep dive into everything that drives your business. Critical systems, existing pain points, seasonal fluctuations, everything and anything we could help with. We take that knowledge and combine it with our understanding of industry standards and emerging technologies in order to design and implement the best solutions that get you what you need.

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Our Alternatives

Most of our competitors lead with tone-deaf sales pitches that sound like “you need X, and here’s why.” They do this in order to justify unnecessarily expensive systems. Does a bakery really need a six-thousand-dollar router, or does a meat factory need hourly backups of their break-room computer? Of course not, that’s why we start with the why and build a plan accordingly. As far as we’re concerned, there’s no alternative to quality.

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Our People

MicroAge Chilliwack is one of the 35+ branches of MicroAge across Canada, as a whole we employ well over 350 certified technicians. If you’re in the Fraser Valley we’re glad to help ourselves, and if you’re outside of that region and remote support isn’t an option we have technicians spread from the Pacific to the Atlantic. It doesn’t matter if you’re hauling up halibut in Campbell River BC, seeing the sites in St.Johns Newfoundland, or are anywhere in between, if you’re there we are too.

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Our Services

Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.

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Managing

Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.

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Monitoring

We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.

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Maintaining

It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.

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Maximizing

We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.

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Expertise


MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance..

About Us


"Achieve a higher degree of productivity through the effective use of properly implemented technology."

Daniel Spenst, President

Our History


MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.

Our Blogs

How to React to Cyber Threats

How to React to Cyber Threats

Imagine you’re watching the news and see that a criminal is targeting houses in your neighborhood. Would you leave your front door unlocked tonight? ...more

Cybersecurity ,New Threats

April 28, 20252 min read

Talk About False-Advertising!

Talk About False-Advertising!

“Malvertising”, or malicious advertising, is where scammers use online ads to trick you into downloading malware (malicious software), sharing sensitive information like passwords, or even handing ove... ...more

Cybersecurity ,New Threats

April 21, 20252 min read

Don't Open that Email File!

Don't Open that Email File!

Cyber criminals get more creative every day. The latest scam designed to steal your business data uses corrupted Word files – and getting fooled is easier than you might think… ...more

Cybersecurity ,New Threats

March 18, 20252 min read

This is What You Need to Avoid

This is What You Need to Avoid

Do you know the best way to protect your business from cyber attacks? It’s not just about your security tools – your team should also know how (and why) to use them… ...more

Cybersecurity ,Software &New Threats

March 10, 20253 min read

Quick Fix for Windows 11

Quick Fix for Windows 11

Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it. ...more

Software ,Efficiency &Convenience

January 02, 20251 min read

From 'Help' Desk to 'Hurt' Desk

From 'Help' Desk to 'Hurt' Desk

Would your employees give an unknown caller access to your business devices? But what if they got a Teams chat from someone posing as Microsoft support? Here we tell you all about a new ransomware sca... ...more

Cybersecurity ,Cost &New Threats

December 23, 20242 min read

Contact Us

CHILLIWACK


As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!

  • 1-844-773-5753

  • #203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2

  • Monday - Friday, 8:00 am - 5:00 pm

Frequently Asked Questions

Q:

Is your company local, or do you provide services throughout B.C.?

While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.

Q:

Do you offer different levels of support?

Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.

Q:

Do you offer both hardware and software solutions?

Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!

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What information do you need from us to begin?

We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!

Contact Us

  • 1-844-773-6788

  • #200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5

  • Monday - Friday, 8:00 am - 5:00 pm

© Copyright 2023. MicroAge Chilliwack. All rights reserved.