Privacy
Policy
MicroAge Standards
MicroAge respects the privacy of visitors to this website. Your personal information is collected, used, and disclosed by MicroAge only in accordance with applicable privacy legislation. Personal information is defined as information about an identifiable individual, with the exception of business contact information such as a job title or work-related telephone number, postal address, or email address.
By accessing MicroAge’s website, you consent to our collection, use, and disclosure of the information you provide.
Information Collection and Use
If you request information, products or services, enter a contest or respond to a promotional offer, questionnaire or survey, you may be asked for personal information. We value your privacy and will keep such information secure. However, we reserve the right to disclose information where required by law; at all times to comply with valid legal processes such as a search warrant, subpoena or court order; to protect MicroAge’s rights and property; or during emergencies when safety is at risk.
MicroAge may decide to use your account information and transaction history to generate statistics and reports for internal use, as well as to offer you products and services by telephone, regular mail, or email.
If you wish, you can ask that your personal information not be used for marketing and promotional purposes. This can be done online when you initially provide the information, or by notifying us in writing at a later date.
Information That Does Not Identify You
MicroAge may share non-personal or summary information that does not identify you with advertisers, partners or other third parties.
MicroAge logs certain technical information from your computer’s web browser when you visit us on the Internet. This information includes your Internet address, the address of the website you are coming from, the amount of time you spend visiting our website, the pages visited, the operating system and web browser software you use, and, if you link to us through a search engine, the keywords you use to find our website. The logs do not record personal information, can be accessed only by MicroAge, and are used solely to track visits to our site and improve its content and layout. MicroAge never attempts to tie this information to particular individuals visiting our website, unless that is necessary for investigating a security breach.
When you visit our website, you are assigned a temporary text file called a cookie through your web browser. It is placed on your computer for programming purposes only and enhances your use of the site by providing a unique identifier as you move from page to page. If you use the search engine, it remembers the keywords you enter. The cookie is never redirected to servers outside MicroAge.
Disclosure and Retention of Your Information
Accuracy of Your Information
The personal information you provide through our site is never disclosed to third parties without your consent. We do not sell or trade your personal information to other organizations or companies, and it is shared with others only in the ways explained to you at the time it is disclosed.
The account information you provide is stored in our secure databases. You must notify us in writing if you no longer want us to maintain your information.
Accuracy of Your Information
MicroAge relies exclusively on you for its information about you, except for obtaining independent verification of credit card information. To ensure that you are kept up-to-date on the products and services we offer, and that there is no interruption in our communications with you, please contact us to advise us of any changes in your information or if you wish to confirm the accuracy of the information we hold.
How Your Information Is Kept Safe During Transmission
MicroAge strives to provide a secure online environment for the transmission of personal information such as credit card details, usernames, and passwords. Information sent to our website is received by a secure server that encrypts the information before it is sent to us. All data collected is protected against unauthorized access.
Contacting MicroAge
MicroAge accepts responsibility for the management and confidentiality of the personal information it collects through its website. By providing this privacy statement, MicroAge pledges its continued commitment to protecting the information you give us. We regularly review our online information-handling practices ensuring that we are abiding by this privacy statement. Please use the Contact Us form to communicate with us regarding your privacy concerns.
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Our Services
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Local
Expertise
MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance..
About Us
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
Our History
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
Our Blogs
How Much is Too Much?
More businesses are proactively investing in cyber security defenses
More and more businesses are making the smart decision to be proactive and invest in their cyber security defenses. This is fantastic news, especially since stats show that about half of SMBs still have no cyber security measures at all.
If your business falls into that category, it’s time to change.
Cyber security might sound complex, but it starts with a few simple steps. Let’s talk about some basics you can put in place right away.
First, think about encryption and multi-factor authentication (MFA). Encryption is like putting your data in a secure vault. It ensures that even if someone intercepts your information, they can't read it without the encryption key.
MFA adds an extra layer of security by requiring you to verify your identity using a second device, like your phone, whenever you log in. It’s a bit like needing two keys to open a lock instead of just one.
Another easy step is using a password manager. These generate long, random passwords for every account and remember them for you. Password managers make life easier and your business more secure in one package. Amazing.
Advanced monitoring tools are another great way to protect your business. They’re a little like security cameras for your digital space, always on the lookout for anything suspicious. These tools help detect unusual activity in your systems, giving you a heads-up if something’s not right.
And let’s not forget about protecting your business from phishing scams. These are attempts by criminals to trick you into giving away personal information by pretending to be someone you trust, like a supplier or a bank. Educating your team on how to spot these scams is crucial. If something feels off, it probably is.
Why is investing in cyber security so important?
· It protects your data
· Avoids financial loss
· And builds trust with your customers and partners
Your business data is valuable, and protecting it means safeguarding your business's operations and reputation.
Cyber attacks can be costly, not just in terms of money but also time and resources. Prevention is ALWAYS cheaper than dealing with the aftermath of a breach. Plus, showing that you take security seriously helps build trust with your customers and partners. They need to know that their information is safe with you.
Investing in cyber security doesn’t have to be daunting. We’re the experts in this field and would love to help you secure your business. Whether you need advice on getting started or want a comprehensive security plan, get in touch.
Contact Us
CHILLIWACK
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Frequently Asked Questions
Q:
Is your company local, or do you provide services throughout B.C.?
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Do you offer different levels of support?
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Do you offer both hardware and software solutions?
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
What information do you need from us to begin?
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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