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Where do you begin when it comes to building out your IT environment?

Our IT Infrastructure Solutions leverage the latest technology available to provide you with the ability to confidently enhance your IT infrastructure and streamline your operations, improve your productivity, and manage your infrastructure.

We will work with you to assess your technology environment, current application(s) and availability requirements, and key business success factors to determine your business continuance and environmental dependency needs. As your business grows and evolves, MicroAge will work with you to strengthen your IT infrastructure through a wide range of competencies.

From design to complete implementation and management, our IT infrastructure solutions will cover your business needs and broaden the possibilities for your business.

OUR

TEAM

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OUR

TEAM

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Daniel Spenst

President

Daniel leads our company with a vision for innovation and excellence. He started the business straight out of school as Spenst Tech, and now sits on almost 20 years of experience in the IT industry. Under his leadership, the company has grown into a trusted provider of cutting-edge technology solutions. Daniel's dedication to customer satisfaction and his commitment to continuous improvement drive our mission to deliver top-tier IT services. His passion for technology and leadership ensures that our team remains at the forefront of the industry.

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Harrison Depner

Senior Technician


Harrison has been working hand-in-hand with Daniel since the very beginning, and is our go-to expert for all technical challenges. With a deep knowledge of IT systems, he excels in diagnosing and resolving complex technical issues. As a Senior Technician, Harrison ensures that our clients receive the highest level of technical support and maintenance. His problem-solving skills and dedication to staying current with the latest technological advancements make him an invaluable asset to our team and our clients.

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Curtis Hofer

Sales & Distribution


Curtis oversees our sales and distribution operations, ensuring that our clients have access to the best IT solutions available. With a strong background in sales strategy and logistics, he is adept at managing the supply chain and building lasting relationships with our customers. Curtis's approach is customer-centric, focusing on understanding client needs and delivering tailored solutions that drive their success. His expertise in sales and distribution is key to our company's growth and client satisfaction.

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Derek Dufault

Technician


Derek is a skilled technician with a talent for solving a wide range of IT issues. His calm and methodical approach to troubleshooting ensures that our clients' technical problems are resolved efficiently. Derek's extensive knowledge of hardware and software systems, combined with his commitment to excellent customer service, makes him a reliable resource for our clients. Whether it’s a minor issue or a major technical challenge, Derek is always ready to help ensure smooth operations.

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John Palmer

Technician


John is a dedicated technician specializing in maintaining and optimizing IT systems. His expertise in cybersecurity and system management ensures that our clients' operations are secure and efficient. John is proactive in identifying potential issues and implementing preventative measures. His thorough understanding of IT infrastructure and his dedication to continuous learning make him a vital part of our technical team, committed to providing top-notch support and security for our clients.

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Cameron Harper

Accounts Management


As our accounts management, Cameron balances a multitude of roles and ensures that nothing falls through the cracks. He ensures our financial operations run smoothly and efficiently, maintaining strong relationships with our clients. Cameron also brings creativity to the development of innovative software solutions. His ability to manage complex projects and his attention to detail make him a crucial member of our team, dedicated to delivering exceptional results for our clients.

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Dina Gibeau

Marketing


Dina is the creative force behind our brand, responsible for marketing and graphic design. With a keen eye for detail and a deep understanding of visual communication, she crafts compelling content to engage and inform our audience. Dina's work ensures that our brand stands out in a competitive market, and her designs are integral to our company’s identity. Her passion for creativity and her strategic approach to marketing help drive our company's growth and visibility.

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Our Services

Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.

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Managing

Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.

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Monitoring

We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.

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Maintaining

It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.

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Maximizing

We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.

Local

Expertise


MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance..

About Us


"Achieve a higher degree of productivity through the effective use of properly implemented technology."

Daniel Spenst, President

Our History


MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.

Our Blogs

She's at it Again

This is What You Need to Avoid

March 10, 20253 min read

Are your employees the weakest link in your security?

 

Let me ask you something: Do you lock your front door when you leave the house?

Of course you do.

But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?

Now think about your business.

You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.

It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realizing it.

More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?

Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.

And here’s where it gets scary…

Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.

If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.

Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.

Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.

So, what can you do?

The key is education.

Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realize the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.

Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:

  • Use a password manager to create a strong, random and unique password for each of their work accounts

  • Only access work systems on secure, approved devices

  • Never forward work emails to their personal accounts

Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.

Cyber security is everyone’s responsibility.

By giving your employees the right tools and training, you can turn them into your first line of defense instead of your weakest link.

If you’d like help keeping your team up to date on the latest security threats, get in touch.

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Contact Us

CHILLIWACK


As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!

  • 1-844-773-5753

  • #203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2

  • Monday - Friday, 8:00 am - 5:00 pm

Frequently Asked Questions

Q:

Is your company local, or do you provide services throughout B.C.?

While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.

Q:

Do you offer different levels of support?

Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.

Q:

Do you offer both hardware and software solutions?

Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!

Q:

What information do you need from us to begin?

We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!

Contact Us

  • 1-844-773-6788

  • #200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5

  • Monday - Friday, 8:00 am - 5:00 pm

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