SERVICES
Let's consider a scenario. You have an IT team you're happy with. They're a small team, but they do a great job. They don't necessarily have the best pricing or all resources available to them, but they make it work with what they have. What if you could give them access to more resources and better pricing?
With co-management comes the availability of our resources, and the benefit of our enterprise tier pricing; hand that over to your team, and everyone comes out ahead. We can provide more networking gear/computers/licenses etc., and we can do so at more affordable rates than what you would get buying them directly, and your existing teams have more resources to call upon (us) in the event something happens beyond their ability to handle.
Even with an in-house IT, it is beneficial for round-the-clock monitoring and systems supervision from a managed services provider to maintain 24/7 system protection. Bringing us into the loop is like having an external insurance service to guarantee that your business is safe in the event of all possible disasters.
Co-managed IT is one of the best tools that you can employ to grow your business. With regular technical business reviews, we can make sure that we adjust the level of support that you get to match and even enhance the growth of your organization.
Hiring new employees is the most expensive aspect of running most businesses. By teaming up with us, you avoid all of the additional trouble that comes with making the decision to quantifiably expand your IT budgeting to include additional in-house hires.
By working together, your team will get more out of the resources that you use. From our expert advice on strategic need assessment, to simple recommendations on hardware longevity, we're better together.
Hardware Procurement
Get the best advice and pricing on all your hardware needs. From workstations and network equipment, to servers licenses
Microsoft Cloud Solutions
As Enterprise Tier Microsoft partners, we will leverage the best cloud solutions for your business needs.
Backup and
Recovery
Ensure data integrity and security for business with faster recovery with our tailored data cloud solutions.
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
Are your employees the weakest link in your security?
Let me ask you something: Do you lock your front door when you leave the house?
Of course you do.
But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?
Now think about your business.
You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.
It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realizing it.
More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?
Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.
And here’s where it gets scary…
Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.
If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.
Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.
Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.
So, what can you do?
The key is education.
Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realize the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.
Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:
Use a password manager to create a strong, random and unique password for each of their work accounts
Only access work systems on secure, approved devices
Never forward work emails to their personal accounts
Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.
Cyber security is everyone’s responsibility.
By giving your employees the right tools and training, you can turn them into your first line of defense instead of your weakest link.
If you’d like help keeping your team up to date on the latest security threats, get in touch.
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Q:
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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