SUPPORT
Organizations are often overwhelmed by the challenges of managing their IT assets. Most organizations have a mix of old and new equipment and software in their inventory that changes constantly as a result of upgrades, repairs, and refurbishments.
An asset management solution provides an automated set of processes that updates a centralized IT asset repository whenever one of its processes (procurement, leasing, upgrades, IMACs, repairs, etc.) is initiated. As a result, IT managers and business operators are able to manage their inventory proactively to optimize the return on their IT investments.
Trust our IT support services for businesses, we own the knowledge and the advanced technology to manage problems and get your system up and running with minimal downtime and impact on your business operations.
Boost your business productivity as we deploy the right on-site experts for IT support and network solutions and across the country or remotely whenever you need us.
Let your key-resources work on value-added projects and tasks while our IT support experts take care of the day-to-day support and on-going maintenance.
Break-Fix and Maintenance
Get the best advice and pricing on all your hardware needs. From workstations and network equipment, to servers licenses
Helpdesk Services
As Enterprise Tier Microsoft partners, we will leverage the best cloud solutions for your business needs.
Warranty Services
Ensure data integrity and security for business with faster recovery with our tailored data cloud solutions.
24/7 IT Support
Get the best advice and pricing on all your hardware needs. From workstations and network equipment, to servers licenses
Move and Relocation
As Enterprise Tier Microsoft partners, we will leverage the best cloud solutions for your business needs.
Contractual Services
Ensure data integrity and security for business with faster recovery with our tailored data cloud solutions.
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
Since the birth of artificial intelligence in the tech industry, it has become essential to re-evaluate one’s practices, anticipate the major transformations to come and estimate their impact. In this respect, experts have developed predictions on the scope of AI in relation to cybersecurity in 2024.
Cybercriminals will increasingly rely on artificial intelligence to perfect their attacks, while businesses and organizations will strengthen their coverage with AI-based responses to detect and counter these threats. This arms race between defense and offense will certainly stimulate innovation, leading to more advanced solutions. AI can also be used to enhance corporate security by automating compliance processes and improving access to privileges and reporting. By embracing AI, organizations can better protect themselves in an ever-changing IT landscape.
Posture testing will become more widespread to identify and mitigate specific AI vulnerabilities, such as pattern manipulation or rapid injection attacks. The AI Red Team, specialized in offensive security testing, will continue to recruit diverse teams for in-depth assessments of AI systems, with an emphasis on empathy and detailed verification scenarios. Its collaboration with Bug Bounty programs will play a critical role in securing AI infrastructures against sophisticated threats, reflecting a proactive and comprehensive approach.
Ransomware and social engineering will become more rigorous and sophisticated threats, targeting large businesses, critical infrastructure and governments. AI capabilities, including linguistic models such as ChatGPT and LLaMA, will help cybercriminals design thoughtful social engineering attacks. The growing integration of AI systems with personal social media data will enable even low-level criminals to create targeted and compelling campaigns.
Although deepfakes, or synthetic media, can be used for entertainment purposes, they also pose serious problems in terms of information manipulation and security. Such content is often doctored to make people appear in situations or actions that never occurred, in order to spread fake news, rig elections, defame public figures… Bad actors will be able to create AI-generated versions of these to legitimize the fake news. In return, businesses will need to adopt a managed AI policy to reduce risk, including team education, clear working practices, monitoring of AI tool use and regular updates to security protocols.
The MicroAge network provides IT services and solutions for companies of all sizes to leverage and maximize their technology investments to meet their business needs. Let us help you!
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Q:
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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