SERVICES
Offering IT consulting services is at the core of everything we do. Our IT firm works closely with our clients to understand and define their specific business needs, in order to develop tailored solutions that meet the desired business objectives.
From designing your IT infrastructure to helping you in the planning and budgeting of your IT needs for the years to come, our consultants have been serving the IT industry for more than 30 years and are able to find a solution for just about any IT-related issue or challenge.
Our team of professionals is dedicated to the success of our clients and will work tirelessly to develop the right IT consulting solutions to help your organization.
Increase employee productivity by ensuring access to applications and free up existing resources by automating routine processes.
Make sure your data is safe, reduce risks and accelerate data recuperation by deploying the right mix of hardware, software and services.
Reduce downtime due to IT systems failures and leverage new business opportunities with infrastructure solutions tailored to help your business grow.
SERVICES
Offering IT consulting services is at the core of everything we do. Our IT firm works closely with our clients to understand and define their specific business needs, in order to develop tailored solutions that meet the desired business objectives.
From designing your IT infrastructure to helping you in the planning and budgeting of your IT needs for the years to come, our consultants have been serving the IT industry for more than 30 years and are able to find a solution for just about any IT-related issue or challenge.
Our team of professionals is dedicated to the success of our clients and will work tirelessly to develop the right IT consulting solutions to help your organization.
Increase employee productivity by ensuring access to applications and free up existing resources by automating routine processes.
Make sure your data is safe, reduce risks and accelerate data recuperation by deploying the right mix of hardware, software and services.
Reduce downtime due to IT systems failures and leverage new business opportunities with infrastructure solutions tailored to help your business grow.
Audit and Analysis
Get a grip of your current situation as we audit and evaluate your IT to guide you towards the right solutions.
Strategic IT Planning
Plan and budget appropriately for the future with a strategic IT plan, based on your business objectives.
Project Management
Benefit from turnkey services and solutions as our IT consulting firm plans everything, according to your business reality.
Knowledge Transfer
Empower your staff as we provide your organization with training and knowledge transfer based on your IT requirements.
IT Management
Stay in the know as we help you manage your IT assets so you can easily focus on your business objectives.
Disaster Recovery
Make sure your data is protected against cyberattacks and natural disaster with a tailored disaster recovery plan.
Audit and Analysis
Get a grip of your current situation as we audit and evaluate your IT to guide you towards the right solutions.
Strategic IT Planning
Plan and budget appropriately for the future with a strategic IT plan, based on your business objectives.
Project Management
Benefit from turnkey services and solutions as our IT consulting firm plans everything, according to your business reality.
Knowledge Transfer
Empower your staff as we provide your organization with training and knowledge transfer based on your IT requirements.
IT Management
Stay in the know as we help you manage your IT assets so you can easily focus on your business objectives.
Disaster Recovery
Make sure your data is protected against cyberattacks and natural disaster with a tailored disaster recovery plan.
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We’ve been talking a lot about A.I. technology this year, but it turns out that the best is yet to come…
What if we told you your business could have its own personal assistant that’s always ready to help, can answer virtually any question, and even change system settings on your devices?
It might sound too good to be true, but thanks to Microsoft’s innovative new AI chatbot, Copilot, it’s a reality.
Imagine this: You’re busy. Your day is packed with meetings, and you need to quickly find information or change a setting on your device. What do you do?
Instead of panicking or wasting time you don’t have, just ask Copilot.
It’s the new kid on the block, replacing Cortana as Microsoft’s go-to AI assistant. But what makes Copilot stand out from the crowd? Well, it’s built into the Microsoft Edge browser and integrated directly into Windows 11, allowing it to perform a broader range of tasks than ever before.
Ever tried to find a specific setting on your device and ended up lost in a sea of menus? With Copilot, you can simply ask it to change the setting for you.
But Copilot isn’t part of the operating system. It’s more like a bonus feature of the Microsoft Edge browser that’s been cleverly disguised to look like a native part of Windows 11.
When you summon Copilot, a sidebar appears from the right, revealing an interface identical to Bing Chat’s web version. Here, you can set your conversation style and ask questions on virtually any topic. From “Make me a picture of a tropical beach with palm trees” to “Create a five-day itinerary for my business trip in March,” Copilot is ready to assist.
The best bit? Copilot understands context, meaning you can ask follow-up questions without repeating specific keywords. It’s like having a conversation with a real person.
You can also use Copilot to get answers from any page on Microsoft Edge. Simply ask something like, “Give me a summary of the page I have opened on Microsoft Edge,” and Copilot will scan the webpage content and respond accordingly.
So, what’s the catch? Well, the preview of Copilot in the Windows 11 2023 update doesn’t reflect the final product that Microsoft plans to roll out. But they’re continually polishing the interface and will be adding more features in future updates.
While it might still be finding its feet, there’s no denying its potential.
If you’d like a hand navigating Copilot, or any other productivity tools, get in touch.Since the birth of artificial intelligence in the tech industry, it has become essential to re-evaluate one’s practices, anticipate the major transformations to come and estimate their impact. In this respect, experts have developed predictions on the scope of AI in relation to cybersecurity in 2024.
Cybercriminals will increasingly rely on artificial intelligence to perfect their attacks, while businesses and organizations will strengthen their coverage with AI-based responses to detect and counter these threats. This arms race between defense and offense will certainly stimulate innovation, leading to more advanced solutions. AI can also be used to enhance corporate security by automating compliance processes and improving access to privileges and reporting. By embracing AI, organizations can better protect themselves in an ever-changing IT landscape.
Posture testing will become more widespread to identify and mitigate specific AI vulnerabilities, such as pattern manipulation or rapid injection attacks. The AI Red Team, specialized in offensive security testing, will continue to recruit diverse teams for in-depth assessments of AI systems, with an emphasis on empathy and detailed verification scenarios. Its collaboration with Bug Bounty programs will play a critical role in securing AI infrastructures against sophisticated threats, reflecting a proactive and comprehensive approach.
Ransomware and social engineering will become more rigorous and sophisticated threats, targeting large businesses, critical infrastructure and governments. AI capabilities, including linguistic models such as ChatGPT and LLaMA, will help cybercriminals design thoughtful social engineering attacks. The growing integration of AI systems with personal social media data will enable even low-level criminals to create targeted and compelling campaigns.
Although deepfakes, or synthetic media, can be used for entertainment purposes, they also pose serious problems in terms of information manipulation and security. Such content is often doctored to make people appear in situations or actions that never occurred, in order to spread fake news, rig elections, defame public figures… Bad actors will be able to create AI-generated versions of these to legitimize the fake news. In return, businesses will need to adopt a managed AI policy to reduce risk, including team education, clear working practices, monitoring of AI tool use and regular updates to security protocols.
The MicroAge network provides IT services and solutions for companies of all sizes to leverage and maximize their technology investments to meet their business needs. Let us help you!
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Q:
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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