TAILORED I.T. SOLUTIONS

THROUGHOUT

THE FRASER VALLEY

&

VANCOUVER ISLAND

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Local

Expertise

Local

Expertise


MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance.


MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance.

Our Services

Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.

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Managing

Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.

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Monitoring

We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.

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Maintaining

It's a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.

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Maximizing

We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.

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About

Us

Our History


MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.


We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.


"Achieve a higher degree of productivity through the effective use of properly implemented technology."

-Daniel Spenst, President

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Tech

Blog

This is What You Need to Avoid

This is What You Need to Avoid

May 02, 20253 min read

This is What You Need to Avoid

Are your employees the weakest link in your security?

Let me ask you something: Do you lock your front door when you leave the house?

Of course you do.

But what if you get home and find that someone left a window open? You may as well have left the door unlocked, right?

Now think about your business.

You’ve probably invested in good cyber security to protect it, using strong passwords, firewalls, and the latest software updates. But if your employees accidentally leave the “windows” open, all that security goes to waste.

It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk, without them even realizing it.

More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?

Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.

And here’s where it gets scary…

Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data leaving the safety of your business, now at risk of falling into the wrong hands.

If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cyber security rules “sometimes” or even “never”. This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.

Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.

Imagine a hacker getting into your employee’s social media account and using the same password to get into your business systems? It’s a disaster waiting to happen.

So, what can you do?

The key is education.

Start by helping your team understand why cyber security is so important. Most people don’t break the rules on purpose – they just don’t realize the risks. Explain that those little habits that seem harmless (like reusing passwords or doing work on public Wi-Fi) can cause serious damage.

Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:

• Use a password manager to create a strong, random and unique password for each of their work accounts

• Only access work systems on secure, approved devices

• Never forward work emails to their personal accounts

Also, make sure your employees are getting regular training sessions to keep cyber security at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.

Cyber security is everyone’s responsibility.

By giving your employees the right tools and training, you can turn them into your first line of defense instead of your weakest link.

If you’d like help keeping your team up to date on the latest security threats, get in touch.

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