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VANCOUVER ISLAND
Expertise
Expertise
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
It's a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Us
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
Blog
Common Sense Cybersecurity
It’s true: even businesses that have impressive cybersecurity practices in place get breached. However, it is SIGNIFICANTLY less likely. Most breaches come from businesses that are missing common sense cybersecurity.
It's easy to blame the IT company for this. "I don't know anything about cybersecurity, and I rely on my IT team to tell me what to do!"
That argument is perfect, if you’re actually implementing what they have to say.
For instance, multi-factor authentication blocks 99% of personal identity attacks, yet many businesses opt out when their provider makes this recommendation. Banks already require MFA for sensitive information: your business data is no less important.
MOST breaches occur from a few easy to avoid scenarios:
1. Patches and updates are not being pushed out quickly enough - Think of these as holes being filled. If this is not getting done, your computers and network are filled with holes for attackers to sneak in!
2. Open RDP ports - Don't worry about what this means, just know that an open port leaves your business open to the world. Ask your provider about this!
3. No Multi-factor authentication - This is a second form of authentication outside of your password. Taking 2 extra seconds when you login could save you from weeks of downtime!
4. No GEO-IP blocking on firewall and email - Do you do business with China, Russia, or other countries outside of your home country? If not, block those countries! It's a force function that keeps a lot of hackers at bay, and a barrier that will have them looking elsewhere for low hanging fruit.
Cybersecurity gets complicated, yes. But at the end of the day, there are EASY common-sense layers you can put in place that will set you up to be resilient in this new cyber landscape.
Make sure you're covering the commons sense items first, and if you have an engaged IT provider, make sure you're listening to their recommendations. They’re most likely not trying to "upsell you," but rather protect your business, your reputation, and their own integrity and reputation as well.
If you would like a 30-minute-high level audit of the common-sense cybersecurity layers, reach out and our owner will give you a call.
Want to dive a little deeper? Read our E-Book on the executives guide to cybersecurity. No technical jargon, just the layers recommended and WHY displayed in an easy-to-understand chart.
Check out the recording for our webinar, Assess Your Cybersecurity Knowledge, to learn more!
1-844-773-5753
45896 Alexander Ave., Chilliwack, BC, Canada
Monday - Friday, 8:00 am - 5:00 pm
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