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VANCOUVER ISLAND
Expertise
Expertise
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
It's a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Us
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
Blog
This Tiny Tweak to Teams will Make Meetings Smoother
Have you ever sat in a Teams meeting and found yourself gritting your teeth every time someone said, “next slide, please”?
Me too.
And if your business runs a lot of online meetings or webinars, you’ll know the frustration of clunky handovers and awkward pauses when switching between presenters.
Well, there’s good news. And it’s about time.
Microsoft is rolling out a small but mighty update to Teams that’s going to make a surprisingly big difference to how your meetings run.
First, if you’re not too familiar with Teams, let’s quickly cover the basics. It’s Microsoft’s all-in-one communication platform. Video calls, chat, file sharing, and collaboration tools are all combined in one place.
Whether your team is remote, hybrid, or all under one roof, it helps everyone stay connected and productive without needing to jump between lots of different apps.
Back to the update. Microsoft’s introducing a feature that will let multiple people control the presentation slides during a Teams meeting or webinar.
Right now, if you’ve ever tried to co-present in Teams, you’ll know that only one person has control of the slides. Everyone else is stuck asking the presenter to move things along. That’s not only frustrating, but it also breaks the flow of the meeting.
This new feature will let the meeting host hand over slide control to more than one person.
That means if you’ve got a few people presenting different parts of a deck, each of them can take control of the slides when it’s their turn, without stopping the meeting or awkwardly calling out instructions. It sounds like a small thing, but in practice, it’ll make meetings feel much more natural and professional.
This feature has started to roll out already, beginning with the Windows desktop version of Teams. It’ll likely involve the host selecting co-presenters when setting up the meeting. Hopefully, the setup will be as smooth as the presentations will be.
To me, this is one of those updates that should have been added years ago. But hey, better late than never, right?
Alongside other recent improvements like real-time text messaging during calls (great for those who prefer typing over talking), it’s clear Microsoft’s working hard to make Teams more flexible and intuitive.
Need help getting the most out of Microsoft Teams or other tools in Microsoft 365? That’s what my team and I are here for. Get in touch.
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