&
VANCOUVER ISLAND
Expertise
Expertise
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
It's a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Us
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
Blog
Fraud is Costing Businesses MILLIONS
Have you ever stopped to think how much fraud could be costing your business?
It’s easy to consider fraud as a problem for big companies. The kind with thousands of employees and dedicated security teams.
But that’s a dangerous assumption.
Fraud is a growing threat to companies of every size. And SMBs are often more exposed.
Why?
Because they typically don’t have the same layers of protection, resources, or formal training in place.
I’m talking specifically about identity fraud. When someone pretends to be a trusted contact (like your staff, suppliers, or customers) to steal money, access data, or infiltrate systems.
It might be a fake email from someone posing as your finance manager requesting an urgent payment. Or a cybercriminal using stolen login credentials to access sensitive business tools.
And the most common entry point? Stolen usernames and passwords. A trick that’s been around forever but still works.
With modern AI tools, scams are becoming harder to spot. Criminals can now fake emails, voices, and even videos that look and sound just like the real thing.
Around 69% of businesses say they’ve seen a rise in fraud attempts.
There is good news.
Businesses that adopt better identity protection, like biometric logins, device recognition, and AI-driven fraud detection, are seeing real results. Many are reporting significant savings and far fewer fraud-related costs.
Even small improvements can make a big difference. Start by reviewing your login practices:
Are passwords randomly generated and never used for more than one application?
Do you use multi-factor authentication, where you get a code on another device to prove it’s you?
Can your team spot suspicious emails or messages, thanks to training?
The goal isn’t to make life harder. It’s to build smart, people-friendly security that protects your business without slowing you down.
Need a hand reviewing your current setup or figuring out which tools fit your needs? My team and I are here to help. Get in touch.
1-844-773-5753
45896 Alexander Ave., Chilliwack, BC, Canada
Monday - Friday, 8:00 am - 5:00 pm
Copyright 2023. MicroAge Chilliwack. All rights reserved.