Local
Expertise
Local
Expertise
MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance.
Our Services
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
About
Us
Our History
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
BLOG
Latest from MicroAge
Want to expand your tech knowledge? Our weekly tech blog will keep you up to date on the latest news in the world of all things IT. Check out our whole catalog of articles below!
Don't Reset Your Password When This Happens...
Beware this malware: It "annoys" you into handing over login details
How cautious are you and your team with online security? You know about phishing scams, dodgy downloads, and not clicking suspicious links, right?
But an even sneakier new malware (that’s malicious software) wants to frustrate you into giving up your Google login details.
The malware doesn’t have a catchy name yet, but it’s part of a larger threat known as “Amadey”, and it’s been on the rise since August.
It forces your PC into something called “kiosk mode” (a setting often used on public computers that only lets you access one window). This allows it to lock your browser in full screen mode, hiding all your usual navigation buttons like the address bar and menus. Then you get sent to a fake Google password reset page.
Normally, you’d just hit the Esc or F11 keys to get out of full screen mode, right? Well, not this time. It won’t work if the malware has infected your PC. It wants to confuse you into thinking you must enter your password to solve the problem.
The password reset page will look like a real Google page. But the second you type in your details, they’ll be stolen by a second piece of malware hiding in the background, falling right into the hands of cyber criminals.
Pretty scary stuff.
But here’s the good news: You can break free without giving up your details.
If your browser gets stuck in full screen mode, try hitting ALT+TAB to switch tasks, or ALT+F4 to force the window to close. Otherwise, try closing it through your task manager (CTRL+ALT+DELETE).
If all else fails, just restart your PC by holding down the power button or unplugging it, then get an expert (like us) to look at the malware.
Prevention is always the best approach, though. Be wary if your computer starts behaving strangely, especially if your browser suddenly goes into full screen mode and won’t let you navigate away.
Avoid clicking on suspicious links or downloading attachments you aren’t sure about. And as tempting as it might be to get past an annoying screen, never enter your password unless you’re 100% sure the website is legit.
If you’d like us to teach your team how to avoid the latest scams, we can help. Get in touch.
Frequently Asked Questions
Q:
Is your company local, or do you provide services throughout B.C.?
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Do you offer different levels of support?
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Do you offer both hardware and software solutions?
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
What information do you need from us to begin?
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
CHILLIWACK
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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