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VANCOUVER ISLAND
Expertise
Expertise
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of managing, monitoring, maintaining, and maximizing your IT assets for you. We know that while much of I.T. can be handled remotely, you simply can't remove the in-person elements completely. That's why, while our main office is located in Chilliwack, we have technicians located throughout the Fraser Valley and Vancouver Island so that we can better serve you and your business interests.
Our support team continuously maintains your hardware and software with recent patches and updates and remains available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
We monitor your IT assets in real time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance; our advanced monitors help us catch those fires before they have even begun.
It's a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, and new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
We help you get the most out of your IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Us
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley and Vancouver Island regions. We have been providing local businesses with affordable solutions and exceptional support since 2009. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
We've come a long way since Dan first started the business entirely on his own. We've got a larger office now, and a total of seven technicians (and counting!). We have also expanded our reach into the tech world. Thus, we consistently improve our team with new training, software, and hardware year after year, while still maintaining close relationships with every single one of our partners.
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
-Daniel Spenst, President
Blog
The BEST Protection Against Ransomware
What would you do if you arrived at work tomorrow and all your files were gone?
Not just missing. But locked up. Encrypted. Held for ransom by criminals demanding a massive payout just to get them back.
Maybe.
That’s the reality of ransomware. And it’s getting worse... In the first quarter of 2025, ransomware attacks hit a new high. Up 84% compared to the same period last year.
It’s no longer a case of “if” your business might be targeted… but “when”.
In fact, two-thirds of businesses have been hit by ransomware in the last two years. It’s the kind of stat that makes you stop and think: Is your business ready?
Now, the good news (yes, there is some) is that there is a very effective way to protect your business: Immutable backup storage.
I’ll explain what that is in a second.
First, a quick refresher on ransomware. It’s a type of cyberattack where criminals gain access to your systems, encrypt your files, and then demand a ransom payment to unlock them.
It’s nasty stuff.
And these attacks don’t just target your day-to-day files anymore. According to recent research, 96% of businesses that were hit by ransomware in the last two years saw their backups targeted too.
That’s right. The attackers know about that safety net you thought would save you. And they’re gunning for it.
This is where immutable backup storage comes in.
“Immutable” means unchangeable. With immutable storage, once your backup data is written, it can’t be edited, deleted, or overwritten. Even by someone with admin access.
That means if a ransomware attacker does manage to get into your system, they still can’t tamper with these backups. It’s like putting your most important information into a vault, locking it up, and throwing away the key… except you still have a secure way to access it when you really need it.
Traditionally, businesses achieved this by storing backups on devices that were physically disconnected from the network. What we call “air-gapped” storage.
But these days, we’ve got smarter, cloud-based options that offer the same level of protection without the need for bulky hardware or complex routines.
So, why isn’t every business using immutable backups?
That’s a great question. Even though 81% of IT professionals say it’s the best way to protect against ransomware, only 59% of businesses are using it. And that’s a worry.
Today, security hardening alone isn’t enough. Firewalls, security software, and careful user permissions are all part of the picture. But if ransomware gets through (and often, it does), your last line of defense is your backups.
They need to be untouchable.
I call it having a “breach mentality”. Working on the assumption that an attack will happen at some point. That means preparing for recovery, not just prevention.
Immutable backup storage is one of the smartest investments you can make right now. When the worst happens, being able to restore your data quickly and safely (without paying a ransom) can be the difference between a bad day… and business-ending disaster.
Got questions about how to get started with immutable storage or want help reviewing your backup strategy? My team and I can help. Get in touch.
1-844-773-5753
45896 Alexander Ave., Chilliwack, BC, Canada
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