ABOUT
MICROAGE
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
Where do we start?
There's a lot to know about us, but the most important thing is that we treat you not as clients, but as partners in business. Stick with us and we'll see you through whatever path your business takes you down.
We look forward to getting to know you in the years to come!
Our History
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
Our Vision
Our goal from the start has been to provide a cost effective and holistic IT service to businesses where dedicated internal IT staffing was an unviable option. Many of our clients found that their IT needs were either too small to justify a full-time employee, or, they were too much for their existing in-house person to handle alone. Whether we are supplementing your existing staff or handling the IT processes entirely, out vision is one where we help you achieve your organizational objectives as effectively and as efficiently as possible.
Our Processes
Every business has plans: Financial plans, strategic plans, operational plans, growth plans, the list goes on. When we get to know a new client, we take all of your existing plans and do a deep dive into everything that drives your business. Critical systems, existing pain points, seasonal fluctuations, everything and anything we could help with. We take that knowledge and combine it with our understanding of industry standards and emerging technologies in order to design and implement the best solutions that get you what you need.
Our Alternatives
Most of our competitors lead with tone-deaf sales pitches that sound like “you need X, and here’s why.” They do this in order to justify unnecessarily expensive systems. Does a bakery really need a six-thousand-dollar router, or does a meat factory need hourly backups of their break-room computer? Of course not, that’s why we start with the why and build a plan accordingly. As far as we’re concerned, there’s no alternative to quality.
Our People
MicroAge Chilliwack is one of the 35+ branches of MicroAge across Canada, as a whole we employ well over 350 certified technicians. If you’re in the Fraser Valley we’re glad to help ourselves, and if you’re outside of that region and remote support isn’t an option we have technicians spread from the Pacific to the Atlantic. It doesn’t matter if you’re hauling up halibut in Campbell River BC, seeing the sites in St.Johns Newfoundland, or are anywhere in between, if you’re there we are too.
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Our Services
Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.
Managing
Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.
Monitoring
We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.
Maintaining
It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.
Maximizing
We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.
Local
Expertise
MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance..
About Us
"Achieve a higher degree of productivity through the effective use of properly implemented technology."
Daniel Spenst, President
Our History
MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.
Our Blogs
Microsoft Wants You to Pay for Updates
Microsoft has announced that starting on October 14, 2025, they will no longer provide free support and security updates for Windows 10.
While the idea of paying for updates might raise some eyebrows, let's put this into perspective. By 2025, Windows 10 will be a decade old, and Microsoft is likely to have introduced Windows 12. And as we know, Windows 11 is available today.
Supporting multiple old operating systems can be quite a handful, even for a tech giant like Microsoft.
2025 may seem like a way off, but it’s a good idea to start weighing up your options now. Here they are:
Option 1: Upgrade to Windows 11
Microsoft's preferred option is for you to switch to Windows 11. It's got some fantastic features and free updates until its end of life.
Option 2: Stick with Windows 10 and pay
You can choose to stay with Windows 10, but you'll need to pay for security updates (no new features, though). The exact cost isn't known yet. It'll likely be a subscription for monthly updates.
Option 3: Stick with Windows 10 and don’t update it
Sure, you can continue using Windows 10 without paying, but this isn't advisable. Without updates, your business’s PCs will become vulnerable to threats and security issues. And without Microsoft’s support to fix problems, even tech experts like us have nowhere to go for help. Please don’t take this option!
You've got until October 2025 to decide, so there’s no rush. But if you want your business to thrive this year, we’d highly recommend upgrading to Windows 11 sooner than later. You’ll immediately benefit from some features that could improve your processes and make your team’s jobs easier.
If you're considering the move to Windows 11, or exploring other options, we're here to help make the transition smooth and hassle-free. Get in touch.
Contact Us
CHILLIWACK
As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!
1-844-773-5753
#203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2
Monday - Friday, 8:00 am - 5:00 pm
Frequently Asked Questions
Q:
Is your company local, or do you provide services throughout B.C.?
While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.
Q:
Do you offer different levels of support?
Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.
Q:
Do you offer both hardware and software solutions?
Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!
Q:
What information do you need from us to begin?
We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!
Contact Us
1-844-773-6788
#200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5
Monday - Friday, 8:00 am - 5:00 pm
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