ABOUT

MICROAGE


"Achieve a higher degree of productivity through the effective use of properly implemented technology."

Daniel Spenst, President

Image

Where do we start?

There's a lot to know about us, but the most important thing is that we treat you not as clients, but as partners in business. Stick with us and we'll see you through whatever path your business takes you down.

We look forward to getting to know you in the years to come!

Image

Our History

MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.

Image

Our Vision

Our goal from the start has been to provide a cost effective and holistic IT service to businesses where dedicated internal IT staffing was an unviable option. Many of our clients found that their IT needs were either too small to justify a full-time employee, or, they were too much for their existing in-house person to handle alone. Whether we are supplementing your existing staff or handling the IT processes entirely, out vision is one where we help you achieve your organizational objectives as effectively and as efficiently as possible.

Image

Our Processes

Every business has plans: Financial plans, strategic plans, operational plans, growth plans, the list goes on. When we get to know a new client, we take all of your existing plans and do a deep dive into everything that drives your business. Critical systems, existing pain points, seasonal fluctuations, everything and anything we could help with. We take that knowledge and combine it with our understanding of industry standards and emerging technologies in order to design and implement the best solutions that get you what you need.

Image

Our Alternatives

Most of our competitors lead with tone-deaf sales pitches that sound like “you need X, and here’s why.” They do this in order to justify unnecessarily expensive systems. Does a bakery really need a six-thousand-dollar router, or does a meat factory need hourly backups of their break-room computer? Of course not, that’s why we start with the why and build a plan accordingly. As far as we’re concerned, there’s no alternative to quality.

Image

Our People

MicroAge Chilliwack is one of the 35+ branches of MicroAge across Canada, as a whole we employ well over 350 certified technicians. If you’re in the Fraser Valley we’re glad to help ourselves, and if you’re outside of that region and remote support isn’t an option we have technicians spread from the Pacific to the Atlantic. It doesn’t matter if you’re hauling up halibut in Campbell River BC, seeing the sites in St.Johns Newfoundland, or are anywhere in between, if you’re there we are too.

END OF WEB PAGE (WHAT FOLLOWS IS FOR REFERENCE ONLY, NOT INCLUDING PAGE FOOTER)

Our Services

Our managed IT services provide your business with complete peace of mind as our team of professionals take care of monitoring, managing, maintaining, and maximizing your IT assets for you.

Image

Managing

Our support team continuously maintains your hardware and software with recent patches and updates and remain available to remotely support your team. Whether it’s a staffing change, ‘how-to’ question, or troublesome error message, we’ll be here ready to assist you.

Image

Monitoring

We monitor your IT assets in real-time with strategic alerts that help our team ensure your IT investments are stable and available for use by your business. A fire department without smoke alarms can only reply once they see smoke in the distance, our advanced monitors help us catch those fires before they have even begun.

Image

Maintaining

It is a major challenge to stay on top of everything going on in a network. Protocols change, updates are required, new concerns need to be addressed as they arise. It’s a major time sink. Instead of struggling through it yourself, we manage and adjust your IT assets proactively to ensure optimal performance and security, providing you and your business with complete peace of mind.

Image

Maximizing

We help you get the most out of our IT assets by making sure they are always running optimally and according to the best standards of the industry. This performance tuning can help your business squeeze that little bit extra out of what it already has and take advantage of new technologies as they become available.

Local

Expertise


MicroAge offers innovative, reliable, flexible and cost-effective solutions that are entirely tailored to simplify and update your computing environment. MicroAge offers customized solutions designed to help you achieve your goals and improve your business performance..

About Us


"Achieve a higher degree of productivity through the effective use of properly implemented technology."

Daniel Spenst, President

Our History


MicroAge Chilliwack, formerly Spenst Technologies, is a proud member of the MicroAge network and the operator of the brand in the Fraser Valley region. We have been providing local businesses with affordable solutions and exceptional support since 2013. In doing so we have enabled these businesses to achieve a higher degree of productivity through the effective use of properly implemented technology.

Our Blogs

Are You Paying Too Much?

How Much is Too Much?

June 06, 20242 min read
Custom HTML/CSS/JAVASCRIPT

More businesses are proactively investing in cyber security defenses

 

More and more businesses are making the smart decision to be proactive and invest in their cyber security defenses. This is fantastic news, especially since stats show that about half of SMBs still have no cyber security measures at all.

 

If your business falls into that category, it’s time to change.

 

Cyber security might sound complex, but it starts with a few simple steps. Let’s talk about some basics you can put in place right away.

 

First, think about encryption and multi-factor authentication (MFA). Encryption is like putting your data in a secure vault. It ensures that even if someone intercepts your information, they can't read it without the encryption key.

 

MFA adds an extra layer of security by requiring you to verify your identity using a second device, like your phone, whenever you log in. It’s a bit like needing two keys to open a lock instead of just one.

 

Another easy step is using a password manager. These generate long, random passwords for every account and remember them for you. Password managers make life easier and your business more secure in one package. Amazing.

 

Advanced monitoring tools are another great way to protect your business. They’re a little like security cameras for your digital space, always on the lookout for anything suspicious. These tools help detect unusual activity in your systems, giving you a heads-up if something’s not right.

 

And let’s not forget about protecting your business from phishing scams. These are attempts by criminals to trick you into giving away personal information by pretending to be someone you trust, like a supplier or a bank. Educating your team on how to spot these scams is crucial. If something feels off, it probably is.

 

Why is investing in cyber security so important?

 

·         It protects your data

·         Avoids financial loss

·         And builds trust with your customers and partners

 

Your business data is valuable, and protecting it means safeguarding your business's operations and reputation.

 

Cyber attacks can be costly, not just in terms of money but also time and resources. Prevention is ALWAYS cheaper than dealing with the aftermath of a breach. Plus, showing that you take security seriously helps build trust with your customers and partners. They need to know that their information is safe with you.

 

Investing in cyber security doesn’t have to be daunting. We’re the experts in this field and would love to help you secure your business. Whether you need advice on getting started or want a comprehensive security plan, get in touch.

 

Back to Blog

Contact Us

CHILLIWACK


As service providers to more than 300 companies, the dedicated professionals at MicroAge are second to none when it comes to managed services. By improving efficiency, cutting costs and reducing downtime, we can help you achieve your business goals!

  • 1-844-773-5753

  • #203 - 46167 Yale Rd, Chilliwack, BC Canada V2P 2P2

  • Monday - Friday, 8:00 am - 5:00 pm

Frequently Asked Questions

Q:

Is your company local, or do you provide services throughout B.C.?

While our main office is located in Chilliwack, we have technicians located all around. As such, we do provide services throughout the province and even to further locations across Canada. As Mr. White once told 007, "We have people everywhere," and we can ensure that your needs are met regardless of location.

Q:

Do you offer different levels of support?

Absolutely! We have various support plans tailored to your needs, from basic to premium packages. Some organizations need everything and the kitchen sink too! Others maybe just need a good deal on a laptop, or a couple of Microsoft licenses. We make sure to adjust everything for you on our side of the coin so that you can continue to operate your business in a way that best serves you and your team.

Q:

Do you offer both hardware and software solutions?

Yes, we offer a wide range of hardware and software solutions tailored to your business needs. Our services encompass IT consulting, network management, cybersecurity, software development, cloud solutions, and more. Even if there is a certain product or service that we don't typically provide, you can still bet that we'll know the best way to contact the organization that does!

Q:

What information do you need from us to begin?

We'll need details about your project goals, requirements, and any existing systems in place. Often times it can be a little overwhelming to distill what an organization's needs are. This is why we recommend booking a free consultation with us so that we can lead you down the best path by asking the right questions. Never fear, MicroAge is here!

Contact Us

  • 1-844-773-6788

  • #200 - 45896 Alexander Ave, Chilliwack, BC, Canada V2P 1L5

  • Monday - Friday, 8:00 am - 5:00 pm

© Copyright 2023. MicroAge Chilliwack. All rights reserved.